We strive
to give our customers the best possible support. A major contribution
toward efficient support is our newly implemented online support
site. Here you will find manuals, a knowledge base, buglists (ouch!),
downloads, a problem diagnostic diagram and support-request ticket
entry.
[] Interactive Customer Support To enter a support-request ticket or
gain access to our Customer-Downloads please register and login
here. Registration is free and without any obligation.
[] Problem diagnostic diagram We have found that there are a number of
typical situations that can arise and give rise to enquiries. In
the following diagram we have mapped out the situations and how
to check/resolve them.
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[] Our Offline-Support If you did not find the information you were
looking for here, then you are welcome to contact us personally.
Please dial +41 444 96 97 98 for our support team during regular
office hours.